Zhan Zhang

Zhan Zhang

Associate Professor
Seidenberg School of CSIS
Information Technology

Zhan Zhang

| Office Hours: (by appointment)


Faculty Bio

Zhan Zhang is an Assistant Professor in the Seidenberg School of Computer Science and Information Systems at Pace University. Prior to his position at Pace, he completed his Ph.D. in Information Science in the College of Computing and Informatics at Drexel University.

Awards and Honors

  • Agency for Healthcare Research and Quality (AHRQ), 2021, R21
  • National Science Foundation (NSF), 2020, CRII
  • Pace University, 2019, Wilson Faculty Fellowship
  • Pace University, 2018, Scholarly Research
  • Pace University, 2017, Scholarly Research


PhD, Drexel University, Philadelphia, PA, 2016
Information Science

MS, Syracuse University, Syracuse, NY, 2011
Information Management

BS, Beijing University of Posts and Telecommunications, Beijing, China, 2009
Management Information System

Research and Creative Works

Research Interest

Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW), Healthcare Informatics, and Social Computing.

Grants, Sponsored Research and Contracts

A Novel Approach for Supporting Care Coordination across Distributed Emergency Care Teams
Zhang, Z. September 2021 - September 2023. Agency for Health Care Research and Quality (AHRQ), Pace University, $300,000.00. Funded.

Scholarly Research Grant
Zhang, Z. 2020 - 2022. Pace University$3,000.00. Funded.

Novel Approaches for Real-Time Data Capture in Fast-Paced Medical Work
Zhang, Z. June 2020 - May 2022. National Science Foundation, Federal, $175,000.00. Funded.

Wilson Faculty Fellowship
Zhang, Z. 2019 - 2020. Pace University$5,000.00. Funded.

Courses Taught

Past Courses

CIT 231: Web Authoring & Digital Media
CIT 342: Systems Analysis and Design
CIT 342: Systems Design & User Exp
CIT 471: Information Tchnlgy Internship
CS 693: Thesis I
CS 694: Thesis II
CS 804: Independent Research
DCS 990: Dissertation for DPS in Cmptng
IS 600: Grad Independent Study in IS
IS 623: Info Sytems Design & Devlpmt
IS 638: Intro to User Exprnc Design

Publications and Presentations


Applications and user perceptions of smart glasses in emergency medical services: Semistrucutred interview study
Zhang, Z., Joy, K., Harris, R., Ozkaynak, M., Adelgais, K. & Munjal, K. (2022, February). Journal of Medical Internet Research. Vol 9(1) (Issue e30883)

Hands-Free Electronic Documentation in Emergency Care Work through Smart Glasses
Zhang, Z., Xiao, L., Harris, R., George, S. & Finkelstein, J. (2022, February).

Older adults’ perceptions of community-based telehealth wellness programs: A qualitative study
Zhang, Z., Henley, T. J., Schiaffino, M., Wiese, J., Sachs, D. & Migliaccio, J. (2021, November). Journal of Informatics for Health and Social Care.

User-centered system design for communicating clinical laboratory test results: Design and evaluation study
Zhang, Z., Kmoth, L., Xiao, L. & He, Z. (2021, November). Journal of Medical Internet Research Human Factors. Vol 8(4) (Issue e26017)

Data work and decision making in emergency medical services: A distributed cognition perspective
Zhang, Z., Joy, K., Upadhyayula, P., Ozkaynak, M., Harris, R. & Adelgais, K. (2021, November). Proceedings of the ACM on Human-Computer Interaction. Vol 5 (Issue CSCW2) , pages 32.

Predictors of retention for community-based telehealth programs: A study of the telehealth intervention program for seniors (TIPS)
Schiaffino, M., Zhang, Z., Sachs, D., Migliaccio, J. & Huh-Yoo, J. (2021, November).

User needs and challenges in information sharing between pre-hospital and hospital emergency care providers
Zhang, Z., Sarcevic, A., Joy, K., Ozkaynak, M. & Adelgais, K. (2021, November).

Characteristics and challenges of clinical documentation in self-organized fast-paced medical work
Zhang, Z., Joy, K., Harris, R. & Park, S. Proceedings of the ACM on Human-Computer Interaction. Vol 6 (Issue CSCW2)

CASS: Towards building a social support chatbot for online health community
Wang, L., Wang, D., Tian, F., Peng, Z., Fan, X., Zhang, Z., Yu, M., Ma, X. & Wang, H. Proceedings of the ACM on Human-Computer Interaction.

Effect of AI explanations on human perceptions of patient-facing AI-powered healthcare systems.
Zhang, Z., Genc, Y., Wang, D., Ahsen, M. & Fan, X. (2021, May). Journal of Medical Systems. Vol 45(6) , pages 1-10.

“Brilliant AI Doctor” in rural China: Tensions and challenges in AI-powered CDSS Deployment
Wang, D., Wang, L., Zhang, Z., Wang, D., Zhu, H., Gao, Y., Fan, X. & Tian, F. (2021, May).

Patients’ perceptions of using artificial intelligence (AI)-based technology to comprehend radiology imaging data
Zhang, Z., Citardi, D., Wang, D., Genc, Y., Shan, J. & Fan, X. (2021, April (2nd Quarter/Spring)). Health Informatics Journal.

Pregnancy-related information seeking in online health communities: A qualitative study.
Zhang, Z., Lu, Y., Min, K., Luo, X. & He, Z. (2021, March).

Utilization of self-diagnosis health chatbots in real-world settings: Case study
Fan, X., Chao, D., Zhang, Z., Wang, D., Li, X. & Tian, F. (2021, January (1st Quarter/Winter)). Journal of Medical Internet Research.

Patient challenges and needs in comprehending lab test results: Mixed-methods study
Zhang, Z., Citardi, D., Xing, A., Luo, X., Lu, Y. & He, Z. (2020, December). Journal of Medical Internet Research.

Situation Awareness Research in Medical Teamwork
Zhang, Z. & Kusunoki, D. (2020). CRC Press.

Attention mechanism with BERT for content annotation and categorization of pregnancy-related questions on a community Q&A site
Luo, X., Ding, H., Tang, M., Gandhi, P., Zhang, Z. & He, Z.

Lay individuals’ perceptions of artificial intelligence (AI)-empowered healthcare systems
Zhang, Z., Genc, Y., Xing, A., Wang, D., Fan, X. & Citardi, D. (2020, October (4th Quarter/Autumn)).

Evaluative research of technologies for prehospital communication and coordination: A systematic review
Zhang, Z., Brazio, J., Ozkaynak, M. & Desanto, K. (2020, February). Journal of Medical Systems. Vol 44 (Issue 5) , pages 100.

Making sense of clinical laboratory results: An analysis of questions and replies in a social Q&A community.
Zhang, Z., Lu, Y., Wilson, C. & He, Z. (2019).

Understanding patient information needs about their clinical laboratory results: a study of social Q&A site
Zhang, Z., Lu, Y., Kou, Y., Wu, D., Huh-Yoo, J. & He, Z. (2019).

Human-AI interaction in healthcare: Three case studies about how patients and doctors interact with AI in a multi-tiers healthcare system
Fan, X., Wang, L., Gao, Y., Wang, D. & Zhang, Z. (2019, November).

Contextualizing consumer health information seeking
Zhang, Z., Wilson, C. & He, Z. (2019, November).

Augmenting Crowd Intelligence for Radiology Data Annotations
Genc, Y., Zhang, Z. & Ahsen, M. E. (2019, July (3rd Quarter/Summer)).

Mobile applications for promoting visual perceptual skills: A systematic review
Lee, S., Zhang, Z. & Rodriguez, A. (2018).

Coordination mechanisms for self-organized work in an emergency communication center
Zhang, Z. & Sarcevic, A. (2018, November). Proceedings of the ACM on Human-Computer Interaction. Vol 2 (Issue CSCW) , pages Article 199.


Supporting Communication and Coordination Across Distributed Emergency Medical Teams.
Zhang, Z. (2019, November). The Design Lab, University of California San Diego,

Coordination mechanisms for self-organized work in an emergency communication center
Zhang, Z. (2018, November 6). ACM Conference on Computer Supported Cooperative Work and Social Computing. ACM,

Professional Contributions and Service

Professional Memberships

  • American Medical Informatics Association
  • Association for Computing Machinery

Department Service

  • M.S. in Human Centered Design [Program Director]
  • MSHCD [Committee Member]

University Service

  • Institutional Review Board (IRB) Committee [Committee Member]

Professional Service

ACM Conference on Computer Supported Cooperative Work (CSCW) [Committee Member]
Americas Conference on Information Systems [Reviewer, Conference Paper]
Interactive, Mobile, Wearable and Ubiquitous Technologies (IMWUT) [Reviewer, Journal Article]
International Journal of Health Informatics [Reviewer, Journal Article]

Related News and Stories

Press Release

Pace University Seidenberg School of CSIS Professor Zhan Zhang, PhD, recently received a $499,966 grant from the National Science Foundation (NSF) to develop touchless smart glasses that will allow emergency care professionals to collect data, communicate with other specialists, and pull up medical protocol checklists with a gesture of the head or through voice controls. They’ll no longer need to take their hands—or their eyes—off the patient or risk transferring germs to and from a computer keyboard.

Faculty and Staff

“If we create technology that helps emergency care personnel make better, faster decisions, we can literally save lives.” Professor Zhan Zhang would know—he’s spent almost a decade doing research in emergency care technology. At Pace, he’s empowering ambitious young innovators to improve life through novel tech solutions.

Faculty and Staff

Seidenberg Professor Zhan Zhang recently made Pace history by earning grants from both the National Institutes of Health (NIH) and the National Science Foundation (NSF). In his ongoing NSF project, Zhan focused on enabling hands-free data collection and documentation in the field by emergency medical services (EMS) providers with an easy-to-use smart glass application.