Zhan Zhang

Zhan Zhang

Associate Professor
Seidenberg School of CSIS
Information Technology

Zhan Zhang

15 Beekman
| Office Hours: Wed 1:00pm-4:00pm


Faculty Bio

Zhan Zhang is an Assistant Professor in the Seidenberg School of Computer Science and Information Systems at Pace University. Prior to his position at Pace, he completed his Ph.D. in Information Science in the College of Computing and Informatics at Drexel University.

Awards and Honors

  • Agency for Healthcare Research and Quality (AHRQ), 2021, R21
  • National Science Foundation (NSF), 2020, CRII
  • Pace University, 2019, Wilson Faculty Fellowship
  • Pace University, 2018, Scholarly Research
  • Pace University, 2017, Scholarly Research


PhD, Drexel University, Philadelphia, PA, 2016
Information Science

MS, Syracuse University, Syracuse, NY, 2011
Information Management

BS, Beijing University of Posts and Telecommunications, Beijing, China, 2009
Management Information System

Research and Creative Works

Research Interest

Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW), Healthcare Informatics, and Social Computing.

Grants, Sponsored Research and Contracts

A Novel Approach for Supporting Care Coordination across Distributed Emergency Care Teams
Zhang, Z. September 2021 - September 2023. Agency for Health Care Research and Quality (AHRQ), Pace University. Funded.

Scholarly Research Grant
Zhang, Z. 2020 - 2022. Pace University. Funded.

Novel Approaches for Real-Time Data Capture in Fast-Paced Medical Work
Zhang, Z. June 2020 - May 2022. National Science Foundation, Federal. Funded.

Courses Taught

Past Courses

CIT 231: Web Authoring & Digital Media
CIT 342: Systems Analysis and Design
CIT 342: Systems Design & User Exp
CIT 471: Information Tchnlgy Internship
CS 693: Thesis I
CS 694: Thesis II
CS 804: Independent Research
DCS 990: Dissertation for DPS in Cmptng
IS 600: Grad Independent Study in IS
IS 623: Info Sytems Design & Devlpmt
IS 638: Intro to User Exprnc Design

Publications and Presentations


Examining workflow for simulated pediatric emergency medical services care
Ozkaynak, M., Zhang, Z., Dolen, C. & Adelgais, K. (2023). International Journal of Paramedicine.

Toward alert triage: Scalable qualitative coding framework for analyzing alert notes from the telehealth intervention program for seniors (TIPS)
Nguyen, P., Schiaffino, M., Zhang, Z., Choi, H. & Huh-Yoo, J. (2023). JAMIA open. Vol 6 (Issue 3) , pages ooad061.

Annotation and information extraction of a consumer-friendly health website for enhancing laboratory test reporting in patient portals
He, Z., Tian, S., Erdengasileng, A., Hanna, K., Gong, Y., Zhang, Z., Luo, X. & Lustria, M.

Experiences and perceptions of distinct telehealth delivery models for remote patient monitoring among older adults in the community
Zhang, Z., Huh-Yoo, J., Joy, K., Angeles, M., Sachs, D., Migliaccio, J. & Schiaffino, M.

Information seeking and sensemaking in emergency medical service through simulation video review
Zhang, Z., Joy, K., Bhadani, A., Joshi, T., Adelgais, K. & Ozkaynak, M.

Responsible AI in healthcare: Opportunities, challenges, and best practices
Zhang, R., Zhang, Z., Wang, D. & Liu, Z. (2023). Frontiers in Computer Science.

Human-centered design and evaluation of AI-empowered clinical decision support systems: A systematic review
Wang, L., Zhang, Z., Wang, D., Cao, W., Zhou, X., Zhang, P., Liu, J., Fan, X. & Tian, F. (2023). Frontiers in Computer Science. Vol 5 , pages 1187299.

Social contextualization of datasets for mental health AI: a review of gender-linked sociotechnical misalignments
Chen, X., Genc, Y. & Zhang, Z. (2023).

Smart glasses for supporting distributed care work: Systematic review
Zhang, Z., Bai, E., Joy, K., Ghelaa, P., Adelgais, K. & Ozkaynak, M. (2023). Journal of Medical Internet Research (JMIR) Medical Informatics. Vol 11 , pages e44161.

Continued use of contact-tracing apps in the United States and the United Kingdom: Insights from a comparative study through the lens of the health belief model
Zhang, Z. & Vaghefi, I. (2022). Journal of Medical Internet Research (JMIR) Formative Research. Vol 6 (Issue 12) , pages e40302.

Designing and implementing smart glass technology for emergency medical services: A sociotechnical perspective
Zhang, Z., Ramiya Ramesh Babu, A., Adelgais, K. & Ozkaynak, M. (2022). Journal of American Medical Informatics Association (JAMIA) Open. Vol 5 (Issue 4) , pages ooac113.

Design and evaluation challenges of conversational agents in healthcare and well-being: Selective review study
Kocaballi, A., Sezgin, ., Clark, ., Carrol, J. & Zhang, Z. (2022). Journal of Medical Internet Research. Vol 24 (Issue 11) , pages e38525.

Applications and user perceptions of smart glasses in emergency medical services: Semistrucutred interview study
Zhang, Z., Joy, K., Harris, R., Ozkaynak, M., Adelgais, K. & Munjal, K. (2022). Journal of Medical Internet Research. Vol 9(1) (Issue e30883)

Hands-Free Electronic Documentation in Emergency Care Work through Smart Glasses
Zhang, Z., Xiao, L., Harris, R., George, S. & Finkelstein, J. (2022).

Older adults’ perceptions of community-based telehealth wellness programs: A qualitative study
Zhang, Z., Henley, T. J., Schiaffino, M., Wiese, J., Sachs, D. & Migliaccio, J. (2021). Journal of Informatics for Health and Social Care.

User-centered system design for communicating clinical laboratory test results: Design and evaluation study
Zhang, Z., Kmoth, L., Xiao, L. & He, Z. (2021). Journal of Medical Internet Research Human Factors. Vol 8(4) (Issue e26017)

Data work and decision making in emergency medical services: A distributed cognition perspective
Zhang, Z., Joy, K., Upadhyayula, P., Ozkaynak, M., Harris, R. & Adelgais, K. (2021). Proceedings of the ACM on Human-Computer Interaction. Vol 5 (Issue CSCW2) , pages 32.

Predictors of retention for community-based telehealth programs: A study of the telehealth intervention program for seniors (TIPS)
Schiaffino, M., Zhang, Z., Sachs, D., Migliaccio, J. & Huh-Yoo, J. (2021).

User needs and challenges in information sharing between pre-hospital and hospital emergency care providers
Zhang, Z., Sarcevic, A., Joy, K., Ozkaynak, M. & Adelgais, K. (2021).

Characteristics and challenges of clinical documentation in self-organized fast-paced medical work
Zhang, Z., Joy, K., Harris, R. & Park, S. Proceedings of the ACM on Human-Computer Interaction. Vol 6 (Issue CSCW2)

CASS: Towards building a social support chatbot for online health community
Wang, L., Wang, D., Tian, F., Peng, Z., Fan, X., Zhang, Z., Yu, M., Ma, X. & Wang, H. Proceedings of the ACM on Human-Computer Interaction.

Effect of AI explanations on human perceptions of patient-facing AI-powered healthcare systems.
Zhang, Z., Genc, Y., Wang, D., Ahsen, M. & Fan, X. (2021). Journal of Medical Systems. Vol 45(6) , pages 1-10.

“Brilliant AI Doctor” in rural China: Tensions and challenges in AI-powered CDSS Deployment
Wang, D., Wang, L., Zhang, Z., Wang, D., Zhu, H., Gao, Y., Fan, X. & Tian, F. (2021).

Patients’ perceptions of using artificial intelligence (AI)-based technology to comprehend radiology imaging data
Zhang, Z., Citardi, D., Wang, D., Genc, Y., Shan, J. & Fan, X. (2021). Health Informatics Journal.

Pregnancy-related information seeking in online health communities: A qualitative study.
Zhang, Z., Lu, Y., Min, K., Luo, X. & He, Z. (2021).

Utilization of self-diagnosis health chatbots in real-world settings: Case study
Fan, X., Chao, D., Zhang, Z., Wang, D., Li, X. & Tian, F. (2021). Journal of Medical Internet Research.

Patient challenges and needs in comprehending lab test results: Mixed-methods study
Zhang, Z., Citardi, D., Xing, A., Luo, X., Lu, Y. & He, Z. (2020). Journal of Medical Internet Research.

Situation Awareness Research in Medical Teamwork
Zhang, Z. & Kusunoki, D. (2020). CRC Press.

Attention mechanism with BERT for content annotation and categorization of pregnancy-related questions on a community Q&A site
Luo, X., Ding, H., Tang, M., Gandhi, P., Zhang, Z. & He, Z.

Lay individuals’ perceptions of artificial intelligence (AI)-empowered healthcare systems
Zhang, Z., Genc, Y., Xing, A., Wang, D., Fan, X. & Citardi, D. (2020).

Evaluative research of technologies for prehospital communication and coordination: A systematic review
Zhang, Z., Brazio, J., Ozkaynak, M. & Desanto, K. (2020). Journal of Medical Systems. Vol 44 (Issue 5) , pages 100.

Human-AI interaction in healthcare: Three case studies about how patients and doctors interact with AI in a multi-tiers healthcare system
Fan, X., Wang, L., Gao, Y., Wang, D. & Zhang, Z. (2019).

Contextualizing consumer health information seeking
Zhang, Z., Wilson, C. & He, Z. (2019).

Augmenting Crowd Intelligence for Radiology Data Annotations
Genc, Y., Zhang, Z. & Ahsen, M. E. (2019).

Mobile applications for promoting visual perceptual skills: A systematic review
Lee, S., Zhang, Z. & Rodriguez, A. (2018).


Supporting Communication and Coordination Across Distributed Emergency Medical Teams.
Zhang, Z. (2019). The Design Lab, University of California San Diego,

Professional Contributions and Service

Professional Memberships

  • American Medical Informatics Association
  • Association for Computing Machinery

Department Service

  • M.S. in Human Centered Design [Program Director]
  • MSHCD [Committee Member]

Related News and Stories