Facade of One Pace Plaza in NYC

Policies and Procedures

Mail Services User Manual (PDF)
This User Manual was developed to provide information about Mail Services policies and procedures. It also lists all the available services to the University, such as UPS, FedEx, DHL, and the United States Postal Service. This manual will also assist you in preparing outgoing mail and parcels by providing detailed instructions on tracing, international shipments, forwarding mail, "return to sender" mail, etc.

Unknown Mail Policy and Procedure (PDF)
Pace University Mail Services will make every effort to complete the delivery of mail received at the University Mail Rooms that is inadequately addressed.