Students walking around 1 Pace Plaza.

Drop for Nonpayment (DNP) - What Do I Do Next?

If you were dropped from classes due to not completing your financial arrangements on time, the following information will guide you through the steps to re-register for classes. You may also review the Drop for Non-payment Frequently Asked Questions (FAQ) on the Late Payment Penalties page of the Student Accounts website.

Action Items

How to access your Action Items within your Pace Portal:

  • Log into your Pace Portal
  • Select “Student Home”
  • Select the “Register for Classes” box located on the far right, and a pop-up window that says “Action Items are Required” will appear.

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Step 1: Complete the action items listed on your Pace Portal

This process is designed to help you plan and cover your charges upon re-registration. It will explain the various ways you can pay for your education at Pace including the following payment options:

  • Pace University Payment Plans
    A payment plan is an option available to students and their authorized users that allows you to pay your semester bill in scheduled installments. For more information on our payment plan options, please review the Payment Methods and Financing Options webpage. Be advised that you can only sign up for a payment plan once you have registered again, which generates a bill.
  • Financial Aid
    Review the Financial Aid section of your Pace Portal to determine if you have been offered aid options and if it is enough to cover your bill. If not, review options for additional aid and financing opportunities on the Financial Aid Office website.
    • Check to see if you have any unsatisfied financial aid requirements preventing your aid from being offered or disbursed. If so, complete and submit the requirements as soon as possible. You can view these on your Pace Portal by following the steps below:
      • Select the Student Home on the left navigation bar.
      • Select the Financial Aid tile in the middle of the page.
      • Review the Student Requirements section on the Home tab for a list of any Unsatisfied Financial Aid Requirements.
      • Follow up by providing any requested documentation to the Financial Aid Office.
    • Ensure you have accepted your financial aid offers. If you have not accepted your aid, review what has been offered to you on the "Award Offer" tab and determine what funds you may want to accept.
      • If you have been offered a PLUS Loan and need help determining how much money you need for the year, please use the PLUS Loan Calculator.
      • If no aid has been offered, and you have recently completed outstanding financial aid requirements, please allow 7-10 business days for processing.
    • Have Financial Aid questions?
      Visit the Financial Aid Office Resource page for additional information and access video tutorials directly for guidance. After reviewing these resources, if you have questions about your financial aid and need to speak to the Financial Aid Office, please contact them at or (877) 672-1830 (all campuses).
  • External Resources
    If you are using external resources (529 College Savings Plan, Employer Benefits, Outside Scholarships, etc.) to pay for part or all of your charges, please review the Third-Party and Sponsored Billing page of the Student Accounts website. Be prepared to provide supporting documentation to the Student Accounts Office using the Bill Payment and Intention Form as they review your information. Charges will be due upon re-registering, so please notify external resources of your enrollment. If additional funds are required, we recommend that you review the Alternative Financing page of the Financial Aid website.
  • Personal Resources
    If you plan on using personal resources, please review the Make a Payment instructions on the Student Accounts website. Please note that your Fall 2023 charges will not be reassessed until after you re-register. Charges will be due upon re-registering, so ensure you have access to the necessary funds. If additional funds are required, we recommend that you review the Alternative Financing page of the Financial Aid website.

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Step 2: Check for Financial Aid holds

If you anticipate receiving financial aid to help cover your costs at Pace, review your account for possible financial aid holds. You can check for financial aid holds by following these steps:

  • Login to your Pace Portal.
  • Select Student Home in the left navigation bar.
  • Select the Financial Aid tile in the middle of the page.
  • Review your Financial Aid Home page for any Holds. Holds will appear in a red box.

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Step 3: Check for registration holds

You may have holds separate from financial holds that prevent registration. Different departments may place a hold on your account for different reasons, usually because you need to provide information or complete a required task. You may view your registration holds(s) by following the steps below:

  • Login to your Pace Portal.
  • Select Student Home in the left navigation bar.
  • Select the Student Dashboard tile in the upper right of your screen.
  • Select Student Profile - Holds are displayed in the upper right corner.
  • To determine if a hold impacts registration, look at the Affected Processes field in the hold box.

If you have holds that will not allow you to register for classes, you must resolve the hold before you can register. For more information on Registration Holds, please view the Guide for Registration Holds. In the Student Profile, you can access your advisor's name and email address in the middle of the page.

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Step 4: Re-register for courses

Next, you may re-register for classes. To avoid being dropped from courses again, we recommend waiting to register until you have solidified your plan to pay your bill. The email you received when you were dropped included a listing of the courses you were enrolled in at that time. Please note, enrollment in the same course(s) is not guaranteed.  All form requests to add a class must be approved before the add/drop deadline of September 19 at 5:00 p.m.

New Students

New students may use the Re-Registration form to request re-enrollment in courses they were dropped from. New students trying to add a new class, or one that is full, should contact their UNIV 101 instructor or visit a Solution Center during the second week. Solution Center hours and locations may be found under “Resources” on the Drop for Non-payment FAQ page.

Continuing/Returning Students – Registering

Returning students should identify when they are trying to adjust their registration, follow the directions below, and contact their advisor with any questions.

First Week of Add/Drop

Second Week of Add/Drop

After Add/Drop

  • Register for an open class (has capacity): Not Applicable
  • Register for a closed class (no capacity): Not Applicable
  • Drop a course: Drop Not Allowed, Course Withdrawal*
  • Withdraw from a course (W grade): Pace Portal*
  • Re-register for a class you were dropped from due to non-payment: Not Applicable

*If you are planning to withdraw from a course after the Add/Drop period, please review the Withdrawal Policy.

Step 5: Finalize Financial Arrangements. Once re-registered, your charges will be assessed immediately. Your bill will be due, which means you must finalize your financial arrangements by September 20 at 5:00 p.m., so you are not dropped from your courses again. Inform Student Accounts how you plan to satisfy your billing requirements by completing the Payment Survey.

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