Three Pace Students sitting on a bench and talking

Guide for Registration Holds

Review the information below regarding the hold on your account and the action you need to take to get it remedied.

Advisement

Reach out to your academic advisor to discuss academic courses, degree requirements, major, class registration. Students who do not know their advisor can consult Degree Works in Portal, confirm through “My Success Network” in OnTrack, email whoismyadvisor@pace.edu, or call (212) 618-6440.

Athletics

Engage with the Athletic Department by contacting Claudia Stabile at (914) 773-3684 or cstabile@pace.edu. Think this hold might be related to athletic equipment? Contact Matt Anthony at (914) 773-3797 or manthony@pace.edu.

Collection Exit Holds

You must submit a Perkins or Nursing loan exit counseling form required by the terms of your promissory note. Engage with the Collection Department at (914) 923-2858 for more information on how to clear the exit counseling hold.

First-Year Advising

Engage with the Office of the First Year Experience to discuss academic courses, degree requirements, major, class registration. Your Univ 101 instructor is your academic advisor.

Graduation Admissions

You have outstanding admission requirements (e.g., missing official transcript, official test scores, etc.) Contact the Office of Graduate Admission in NYC at (212) 346-1531 or graduateadmission@pace.edu, or in Westchester at (914) 422-4283 or graduateadmission@pace.edu.

Honors College

Engage with your Honors College academic advisor to discuss academic courses, degree requirements, major, or class registration.

Pace Online

Engage with the Pace Online advisor to discuss academic courses, degree requirements, major, class registration. Email them at paceonline@pace.edu.

Registrar’s Hold

You have missing information required by the Office of the Registrar. Contact the Registrar by creating a HelpDesk ticket.

Student Accounts

You have a past due balance. View your billing details. Engage with Student Accounts Office or the Office of Financial Aid.

Undergraduate Admissions

You have outstanding admission requirements (e.g., missing official transcript, official test scores, etc.) Contact the Office of Undergraduate Admission at undergradadmissions@pace.edu or call them in NYC at (212) 346-1323 or in Westchester at (914) 773-3746.