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Office of Student Assistance

Contact Us

Looking to get in touch with the Office of Student Assistance? Join the Queue! We are unable to accept walk-ins during the Fall 2020 semester. To ensure the safety of our students, parents, and the entire Pace community you must schedule an appointment. Visit our Qless webpage for more information.

Other ways to contact OSA:

Hours of Operation

  • Monday through Friday: 9:00 a.m. - 5:00 p.m.
  • Saturday & Sunday: Closed

Office of Student Assistance Office Locations

New York City Campus

156 William Street, 5th Floor
New York, NY 10038
Phone: (877) 672-1830 - option #3
Fax: (914) 989-8315 (Westchester area code, received in NYC)

Pleasantville Campus

The OSA office on the Pleasantville campus is currently close due to construction. Please make a virtual appointment to speak to an OSA representative.

Administrative Center
861 Bedford Road
Pleasantville, NY 10570
Phone: (877) 672-1830 - option #3
Fax: (914) 989-8466

Payment Processing Center

To mail payments (checks/money orders only):
861 Bedford Road
Pleasantville, NY 10570