Pace University students walking on the Pleasantville campus.

Contact Auxiliary Services
Phone 1 (877) 722-3431
Email: auxiliaryservices@pace.edu
Via Pace’s HelpDesk

ID Cards

All students, staff and faculty who are on campus are required to have an official Pace ID Card. Anyone eligible for an ID Card, but not on campus, can obtain a virtual card.

View information regarding ID Cards.

One Card (ID Office) Locations

Please call for office hours.

New York City
1 Pace Plaza B-Level
Phone: (212) 346-1812

Pleasantville Campus
Paton House - Ground Floor Next to the Health Center
Phone: (914) 773-3830

White Plains Campus
78 North Broadway, Aloysia Hall
Phone: (914) 422-4214

How to obtain a One Card (ID card)?

Students

Only registered students can obtain an ID card. Before Orientation, you should upload your photo into Pace’s Transact program. Once you receive an “approved photo” email, please email Auxiliary Services to schedule your ID pick-up.

How to upload my photo?
ID photos are to be submitted online through Pace’s Transact program. For specific instructions please visit the One Card webpage.

How to deactivate my ID card?
If your ID Card is lost or stolen, immediately deactivate your card and contact the One Card (ID Office) to obtain a replacement card. Deactivate your card here

How to replace my ID card?
To replace a lost or stolen ID Card contact the One Card (ID) Office on your campus to request a replacement card and schedule a time for pickup. There is a $25 fee for replacement cards.

How to reactivate an older card?
Contact the One Card (ID) Office on your campus.

How do I get an ID card if I am not coming to campus?
For students, staff, and faculty who are fully remote only and require an ID Card. Here is the link for a virtual ID Card- use your Pace log-in to access the website. This card is NOT for on-campus use. use your Pace log-in to access the website.

Staff/Faculty

All staff and faculty are required to have an ID Card.

How to upload my photo?
ID photos are to be submitted online through Pace’s Transact program. For specific instructions please visit the One Card website.

How to deactivate my ID card?
If your ID Card is lost or stolen, immediately deactivate your card and contact the One Card (ID) Office to obtain a replacement card. Deactivate your card.

How to replace my ID card?
To replace a lost or stolen ID Card contact the One Card (ID) Office on your campus to request a replacement card and schedule a time for pickup. There is a $25 fee for replacement cards.

How do I get an ID card if I am not coming to campus?

For students, staff, and faculty who are fully remote only and require an ID Card. Here is the link for a virtual ID Card- use your Pace log-in to access the website. This card is NOT for on-campus use.

Meal Plan Information

Do I have to have a commuter meal plan? - All full-time undergraduate students are required to have a meal plan.
Students who are fully remote for classes can complete a Spring 2021 Commuter Meal Plan Waiver to be reviewed by the department.

Where do I find meal plans?
You can view all meal plan information here

What are Flex and Voluntary Flex Dollars?
Flex Dollars are a part of your meal plan that can be used on or off-campus at Pace’s cafes and various merchants near Pace that accept our Flex Dollars. Voluntary Dollars are funds that you add yourself, in addition to the meal plan funds. They can be used at all the same locations as Flex Dollars.

What are Dawg Dollars/Campus Account?
These funds are used for printing and on or off-campus dining (SAME AS FLEX). These funds cannot be used for Grub Hub. Funds can be added at Student Accounts or online here - Add printing funds to your Dawg Dollars/Campus Account at Pace University

Where can I use my Flex/Voluntary Flex Dollars?
You can view the list of Flex Dollar establishments.

How do I see how much funds I have left on my meal plan?
You can view your remaining balances online.

How do I add money to my meal plan?
You can add Voluntary Dollars at the meal plan office on each campus, Student Accounts (OSA), or online.

Where are the bookstores?
A bookstore is located on each campus:

  • New York City Campus Store
  • Pleasantville Campus Store
  • Law School/White Plains Campus Store

Are there lockers for rent?
Yes, Pace has lockers for rent.

BankMobile

What is BankMobile?
BankMobile is Pace’s third-party refund distribution company. We encourage all students to select a refund preference to ensure that it will be disbursed promptly if a refund becomes available to you. Ensure your mailing address in your student portal is a local US Mailing Address so that your information can be sent to BankMobile. Please feel free to contact the Auxiliary Services/One Card Office with any questions.

How do I receive a code?
If you do not receive a code from BankMobile, please call or email Auxiliary Services 1 (877) 722-3431 or auxiliaryservices@pace.edu to request one. You can also request a code online.

What are my refund preferences?
There are two refund preferences: 1. ACH Transfer-Deposit into your US bank account or 2. Open an online checking account with BankMobile and receive a debit card to use.

How do I choose my preference?
You will receive detailed instructions when you receive your BankMobile code.