Contact Auxiliary Services
Phone 1 (877) 722-3431
Email: auxiliaryservices@pace.edu
Via Pace’s HelpDesk
ID Cards
All students, staff and faculty who are on campus are required to have an official Pace ID Card. Anyone eligible for an ID Card, but not on campus, can obtain a virtual card.
View information regarding ID Cards.
One Card (ID Office) Locations
Please call for office hours.
New York City
1 Pace Plaza B-Level
Phone: (212) 346-1015
Pleasantville Campus
Paton House - Ground Floor Next to the Health Center
Phone: (914) 773-3830
White Plains Campus
78 North Broadway, Aloysia Hall
Phone: (914) 422-4214
How to obtain a One Card (ID card)?
Students
Only registered students can obtain an ID card. Before Orientation, you should upload your photo into Pace’s Transact program. Once you receive an “approved photo” email, please stop by the ID Office to pick up your ID card. .
How to upload my photo?
ID photos are to be submitted online through Pace’s Transact program. For specific instructions please visit the One Card webpage.
How to deactivate my ID card?
If your ID Card is lost or stolen, immediately deactivate your ID Card and stop by the One Card (ID Office) to obtain a replacement card.
How to replace my ID card?
To replace a lost or stolen ID Card stop by the One Card (ID) Office on your campus to request a replacement card. There is a $25 fee for replacement cards.
How to reactivate an older card?
Contact the One Card (ID) Office on your campus.
How do I get an ID card if I am not coming to campus?
For students, staff, and faculty who are fully remote only and require an ID Card. Here is the link for a virtual ID Card- use your Pace log-in to access the website. This card is NOT for on-campus use. use your Pace log-in to access the website.
Staff/Faculty
All staff and faculty are required to have an ID Card.
How to upload my photo?
ID photos are to be submitted online through Pace’s Transact program. For specific instructions please visit the Online Photo ID Submission Webpage.
How to deactivate my ID card?
If your ID Card is lost or stolen, immediately deactivate your card and contact the One Card (ID) Office to obtain a replacement card. Deactivate your card.
How to replace my ID card?
To replace a lost or stolen ID Card contact the One Card (ID) Office on your campus to request a replacement card and schedule a time for pickup. There is a $25 fee for replacement cards.
How do I get an ID card if I am not coming to campus?
For students, staff, and faculty who are fully remote only and require an ID Card. Here is the link for a virtual ID Card- use your Pace log-in to access the website. This card is NOT for on-campus use.
Meal Plan Information
Do I have to have a commuter meal plan? - All full-time undergraduate students are required to have a meal plan.
Students who are fully remote for classes can complete a Commuter Meal Plan Waiver to be reviewed by the department.
Where do I find meal plans?
You can view all meal plan information here
What are Flex and Dawg (Voluntary) Dollars?
The Flex Dollar program (which includes Voluntary(Dawg Dollars)) enables students to use their Pace One Card on all campus dining locations and at local restaurants and eateries within the immediate areas of our New York and Westchester campus locations. Flex/Voluntary(Dawg) Dollars are also accepted in all of our on campus dining locations and in the bookstores and for use with on-campus Grub Hub. On the Westchester campus, they are also accepted at Pace Delivers, Pace Fit, Pace Mart, and Pace Perk.
Where can I use my Flex/Voluntary(Dawg) Flex Dollars?
You can view the list of Flex Dollar establishments.
How do I see how much funds I have left on my meal plan?
You can view your remaining balances online.
How do I add money to my meal plan?
You can add Dawg (Voluntary) Dollars online, at the meal plan office on each campus, or through Student Accounts.
- Meal Plan Policy - University Meal Plan Policies and Procedures (PDF)
Where are the bookstores?
A bookstore is located on each campus:
- New York City Campus Store
- Pleasantville Campus Store
- Law School/White Plains Campus Store
Are there lockers for rent?
Yes, Pace has lockers for rent.
BankMobile
What is BankMobile?
BankMobile is Pace’s third-party refund distribution company. We encourage all students to select a refund preference to ensure that it will be disbursed promptly if a refund becomes available to you. Ensure your mailing address in your student portal is a local US Mailing Address so that your information can be sent to BankMobile. Please feel free to contact the Auxiliary Services/One Card Office with any questions.
How do I choose my preference?
You will receive detailed instructions when you receive your BankMobile code. If you haven't received a personal code via mail or email. Please log into your Pace Portal to select your refund preference. Select "Students" and under Student Services you will see "BankMobile Refund Selection". If you have any issues, please call or email us at 1 (877) 772-3431 or auxiliaryservices@pace.edu for assistance.
What are my refund preferences?
There are two refund preferences: 1. ACH Transfer-Deposit into your US bank account or 2. Open an online checking account with BankMobile and receive a debit card to use.
How do I choose my preference?
You will receive detailed instructions when you receive your BankMobile code.