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Auxiliary Services

One Card

This Is The Official University Identification Card

This ID card serves all of your on-campus needs.  It will access your meal plan, flex dollars, printing, resident hall, many campus activities, and more.

Requirements For Obtaining A New ID Card In Person

Students - Please bring with you a print-out of your current schedule or a paid bill from the Office of Student Assistance along with a government issued ID (driver’s license, passport, etc).

Staff – Please bring your official new hire confirmation, along with a government issued ID (driver’s license, passport, etc).

Online Photo ID Submission Option

Auxiliary Services has added a new online photo submission page for incoming students so that you can take your own identification picture for your new school ID. By logging onto the link below (Blackboard e-Accounts) with your Pace Portal/Pace Email credentials, you will then be able to upload your photo following the steps:

Log-in -> click profile (top left) - > click submit new photo -> upload/take new photo (click add photo or drag photo into place) -> click submit

There are a few select requirements that the photos must meet in order to get approval:

  • Head shot
  • White background
  • Color photo
  • No hats, sunglasses, or other obstructions to the photo

Once the photo is submitted, an Auxiliary Services Staff member will approve the photo as long as all the requirements outlined above are followed. If you are attending a freshman Orientation and you have submitted your photo online prior to the deadline of your scheduled Orientation (at least three days in advance), you will receive your photo ID at that Orientation session. If you did not submit your photo prior to the Orientation deadline, you must stop by the ID Office during the allocated time at Orientation to take a photo and receive your new ID card.

THIS FEATURE WILL ONLY BE  ACTIVE FROM MAY 1ST UNTIL AUGUST 28TH. If you do not submit a photo online by then, you MUST go to the ID office on your campus and have your photo taken. After the photo is taken, the ID card will be printed and given to you on the spot.

Please make sure you have activated your Pace email in order to access this site.

Lost One CARD

Please stop by the ID Office immediately to request another card.

If it is after One Card office hours, follow these steps:  Log-in -> click card services (top middle) - > click drop down arrow -> choose the last card in the drop down (this is your most recent card) -> click deactivate.  Once this is done, your card is not active, stop by the ID Office to obtain a new card.

Bankmobile Is The Official Financial Aid Refund Distribution Company And Bankmobile Vibe Is The Refund Card For The University

Student refunds will be generated:

1) When a credit balance is created as a result of the posting of Title IV financial aid (including Federal Pell Grant, Federal SEOG, Federal loans), a refund will be sent to BankMobile Disbursements for distribution to the student, in accordance with the student’s indicated preference ( If the aid is disbursed before the semester starts, the credit will be sent to BankMobile no later than 14 days after the official opening date of the semester. Thereafter, refunds are typically issued within ten days of disbursement, but assuredly within 14 days from the date the credit balance is created. Students will received a Green Envelope in the mail that contains a Refund Selection Kit that includes a personal code. As soon as possible please log onto to or and choose a preferred method for receiving excess funds. There are three methods for receiving refunds that are available through BankMobile Disbursements [1] BankMobile Vibe Account - This means that within minutes of your refund being released by the university you can have use of your money; [2] ACH Transfer. - Have your money directly deposited into any bank account you designate or [3] Check – BankMobile will issue a refund check and mail to the student. To learn more about setting up your refund preference and the features and benefits of the BankMobile Vibe checking account, student should visit their website at

To view our institution's contract with BankMobile, a Division of Customer Bank, click here.

If you have lost your card during office hours
Stop by the ID office immediately to order a new Bankmobile Vibe Card.

If you have lost your card past office hours
Contact BankMobile to cancel your current card and request a new card.

Phone: 1-888-914-PACE (7223) (1-800-554-8969 to report lost on weekend, late evenings)
Fax: 1-866-309-7443
Mail: Banking Operations, BankMobile -  105 Munson St.,  New Haven CT 06511-9944

One Card Office Location and Hours of Operation


NYC One Stop Office *
1 Pace Plaza - 1st Floor
New York, New York 10038
Phone: (212) 346-1812

Monday: 9:00am-6:00pm

Tuesday - Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm

*PLEASE NOTE*  Due to construction – NYC One Card Office is NOW located at 1 Pace Plaza B-LEVEL.

861 Bedford Road
Pleasantville, NY 10570
Kessel Student Center (upper level)
Phone: (914) 773-3830

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm

Law School
78 North Broadway
White Plains, NY 10603
1st floor Aloysia Hall
Phone: (914) 422-4214  

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm