Residence halls on the Pleasantville campus

Residential Life Student Leadership Staff Positions

New York City Campus

The Office of Residential Life and Housing is committed to select and train the most qualified staff who take on an active leadership role in developing and maintaining a positive community within the residence halls.

We employ three different student leadership positions which play a vital in the daily operations of the residence halls. Though different in job expectations, the Resident Assistants (RAs) and Social Media Coordinators (SMCs) all foster community within the residence halls by providing both educational and social opportunities. Each student staff member participates in on-call duty rotation; conducts policy education and enforcement; reports and documents all incidents; manages check-ins and check-outs; and completes administrative tasks in addition to other responsibilities.

The benefits of working with the Office of Residential Life and Housing are invaluable. You will develop skills and abilities (e.g., active listening, community building, and crisis management) that will aid you throughout your college experience and professional life. Additional benefits include, but are not limited to:

  • A housing waiver ($6,000 per semester which covers the cost of fall and spring housing) and Meal Plan (exact plan TBA) provided.
  • Building positive relationships with colleagues and residents.
  • Working closely with a team.
  • The opportunity to network with college administrators and outside organizations.
  • An impressive addition to your resume.

Residential Life Student Staff Selection Frequently Asked Questions

What Are The Basic Requirements To Apply?

Residential Life Student Staff Application Checklist.

1. Meet the Basic Qualifications:

  • Must be an undergraduate student with a 3.0 GPA
  • 2 completed undergraduate academic semesters at Pace University by the date of employment (Fall 2021)
  • In good standing with the Office of Residential Life and Pace University conduct

2. Attend/Watch an information session (This is optional, but highly recommended.)

  • The Information Session video presentation will be available at the start of the application as well as on Youtube, but there will also be optional question/answer sessions hosted by the hiring team, which can be helpful for candidates to attend. Date available below).

3. Complete the application by November 20, 2020 at 9:00 a.m.* Late and incomplete applications will not be accepted.

  • The application requires:
    • Responses to two short essay questions
    • An updated copy of your resume

4. Complete the Round 1 Video interview portion through MyInterview by November 20, 2020 at 9:00 a.m.* Late and incomplete video interviews will not be accepted.

  • Round 1 Video Interviews will be conducted through the MyInterview platform and consist of:
    • 1 Elevator pitch (up to 5 minutes in length):
      • In the pitch we would like you to tell us about yourself and share 3 experiences that you feel best represent you as a candidate for the Residential Life Student Staff positions that you are applying for. Look at the relevant posted job description(s) (Resident Assistant and Social Media Coordinator) and share how and why these experiences will assist you in the position(s) you applied for.​
    • 4-8 questions on the following topics and how it relates to Residential Life:
      • Community Development
      • Academic Success
      • Conflict Resolution
      • Policy Enforcement
      • Diversity/Cultural Competency
      • Administrative Competency
      • Collaboration/Teamwork

5. Candidates who are chosen to advance to the next stage of the process will be invited to Round 2 Zoom Interviews during the months of January and February 2021.

  • Round 2 Interviews will be conducted through the Zoom platform and consist of:
    • 1 Touch Point conversation
      • Candidates will be asked to facilitate a 5-10 minute one on one intentional conversation with a Residential life staff member representing a current first year 2nd semester student at Pace University.
      • The purpose of this Touch Point conversation is for candidates to show their knowledge of academic, social, and developmental resources in a one on one setting. Candidates are asked to arrive prepared with a few ideas of topics to discuss prior to their Round 2 interview.
    • 3-6 Scenario Based questions
      • Candidates will be asked various questions based on scenarios they may encounter as a Residential life staff member. These questions are meant to determine a candidate’s thought process when making decisions prior to receiving any Residential Life training.

The Information Sessions

Information sessions have been pre-recorded and converted to a virtual format for this selection season. The Information Session video can be found on the application or on Youtube. This year we also have some question/answer sessions available on zoom with our hiring team. Those information session dates/times/zoom link can be found below:

  • Tuesday, October 27, 2020, 3:00 p.m.–4:00 p.m.
  • Friday, October 30, 2020, 12:00 p.m.–1:00 p.m.
  • Monday, November 9, 2020, 3:00 p.m.–4:00 p.m.
  • Thursday, November 12, 2020, 11:00 a.m.–12:00 p.m.

Question/Answer Session Meeting Information:

Are Residential Life Student Staff Information Sessions mandatory?
Whether you're unsure about working for us or you're brimming with excitement and can't wait to start, we highly recommend that you visit a Residential Life Student Staff Information Session! It is a valuable aspect of the selection process for candidates to gain a better understanding of how the selection process will work. For question/answer sessions you can ask all your questions and get insider tips about these important jobs that will help you prepare for the application and selection process.

The Application

When is the Application available?
The application is available on November 1st via SetterSync.

When is the Application due?
November 20, 2020, 9:00 a.m.*Late and incomplete applications will not be accepted.

Can I apply as a graduate student?
At this time we only accept applications from undergraduate students who will have completed two full academic semesters at Pace University by the date of employment (August 2021).

What are the GPA requirements?
We require these Student Leaders to have a 3.0 cumulative GPA. If you don’t meet these qualifications you may still apply as long as you meet the 3.0 by the date of employment (August 1, 2021).

I do not have a resume. Where do I begin?
Career Services offers plenty of workshops and appointments for resume preparation. There are also plenty of resources on the internet. Use your favorite search engine to peruse styles for formatting and information to include.

I missed the application deadline, can I still be considered for one of these positions?
No. Completing the application is essential to move forward in the Residential Life Student Staff Selection Process. All applications are due on November 20, 2020 at 9:00 a.m., any requests for late applications will not be accepted under any circumstances.

Round 1 Interviews

What can I expect for the Round 1 Interviews?

Round 1 interviews will take place through the MyInterview platform, candidates will be asked to video record their answers to:

  • 1 Elevator pitch (up to 5 minutes in length):
    • In the pitch we would like you to tell us about yourself and share 3 experiences that you feel best represent you as a candidate for the Residential Life Student Staff positions that you are applying for. Look at the relevant posted job description(s) (Resident Assistant and Social Media Coordinator) and share how and why these experiences will assist you in the position(s) you applied for.
  • 4-8 questions on the following topics and how it relates to Residential Life:
    • Community Development
    • Academic Success
    • Conflict Resolution
    • Policy Enforcement
    • Diversity/Cultural Competency
    • Administrative Competency
    • Collaboration/Teamwork

How should I dress for my Round 1 Interview?
Although you are on a screen, we still recommend that you dress to impress and consider what can be seen in your background. Clean and wrinkle-free clothing is essential. Your appearance should be polished, we recommend wearing an outfit that increases the confidence you have gained through preparation. Put your best self forward.

Round 2 Interviews

What can I expect for the Round 2 Interviews?

Round 2 Interviews will take place over Zoom with a few members of the hiring team and will last about 30 minutes long. During the interview candidates will consist of:

  • 1 Touch Point conversation
    • Candidates will be asked to facilitate a 5-10 minute one on one intentional conversation with a Residential life staff member representing a current first year 2nd semester student at Pace University.
    • The purpose of this Touch Point conversation is for candidates to show their knowledge of academic, social, and developmental resources in a one on one setting. Candidates are asked to arrive prepared with a few ideas of topics to discuss prior to their Round 2 interview.
  • 3-6 Scenario Based questions
    • Candidates will be asked various questions based on scenarios they may encounter as a Residential life staff member. These questions are meant to determine a candidate’s thought process when making decisions prior to receiving any Residential Life training.

For interviewing tips, the office of Career Services is a great resource.

How should I dress for my interview?
Although you are on a screen, we still recommend that you dress to impress and consider what can be seen in your background. Clean and wrinkle-free clothing is essential. Your appearance should be polished, we recommend wearing an outfit that increases the confidence you have gained through preparation. Put your best self forward.

What if I cannot make it to my interview?
As soon as you know that you have a conflict, contact the Residential Life Student Staff Selection Committee.

The Alternate List

I was offered an Alternate position what does that mean?
Alternate positions are sometimes offered to candidates who are qualified, but have not been offered a position on a specific staff. Since the Residential Life Student Staff selection process only happens in the Spring Semester, we often choose to identify a few candidates who could fill our positions if there openings for the fall or spring 2021–2022 academic year.

How long will I remain a candidate on the Alternate list?
Those candidates who choose to accept our offer to be on the Alternate list will remain on the list and will be eligible for hire for until the next Residential Life Student Staff Selection Process begins. All candidates who are still on the list by the time the Selection Process begins must re-apply to be considered for a position the following academic year.

Student Staff Orientation And Training

What is Residential Life Student Staff Orientation?
Residential Life Student Staff Orientation is mandatory for all new hires. It is an opportunity to get further acquainted with the Residential Life and Housing staff and complete paper work pertaining to employment.

If I have a conflict, can I miss Residential Life Student Staff Training or be late for it?
No. Attending Residential Life Student Staff training in its entirety and fully participating in opening the Residence Halls is required to hold the position. Summer Residential Life Student Staff Training lasts approximately two weeks in August and Winter Residential Life Student Staff Training is approximately one week in January and covers a variety of information. This time is critical to prepare our Residential Life Student Staff members for their role and responsibility as resources for their residents.

Other Frequently Asked Questions

When will position offers be sent out?
Position offers will be sent out via email to your Pace University email account during the beginning of March 2021.

Can I be a part-time student and work as a Residential Life Student Staff member?
No, only full-time students are eligible for our positions. Residential Life student staff must be registered for a minimum of 12 credits each semester.

I want to apply, but I don’t have access to a computer or access to one with a camera.
If you have any access concerns please reach out to the Residential Life Student Staff Selection Committee, or call the housing office at (212) 346-1295, so we can work with you.

I plan to study abroad during the following academic year (either Fall 2021 or Spring 2022), can I still apply?
It is preferred that you commit to a full academic year in our positions. If you are hired for a Residential Life Student Staff position and are later accepted into a study abroad program, you would not be working for our office during that period of time. If you hope to return to the position for the semester following your study abroad experience, you will need to work with the Residential Life Student Staff Selection Chair to discuss availability, qualifications and the hiring process.

Can I have a work study, outside job, or other internship and still work in one of these Residential Life Student Staff positions during the same semester?
All work/internships and commitments must be approved by your direct supervisor. Full-time internships and practicums are not permitted while serving as an employee of our office.

I have never lived on campus/currently am a commuter student, can I still apply?
Yes, as long you have attended Pace University and completed two full academic semesters by date of employment (Fall 2021).

Will the room rent waiver and meal plan affect my financial aid package?
Each student’s financial aid package is unique. The Residential Life Student Staff remuneration can impact your ability to maintain your work study position or other aid that you receive. The Office of Residential Life and Housing recommends that all applicants contact the Financial Aid Office to determine the effect of the position on their financial aid package. It is the responsibility of the applicant to be aware of how the position may affect their financial aid.

What happens if I am offered a position, but I do not want to work in that specific Residence Hall?
The Office of Residential Life and Housing is searching for committed qualified staff for our community. Therefore we do not allow candidates to select where they might take offers. If you decline an offer to work in one of our residence halls, then you have declined an offer to be part of our Residential Life team. You would be removed from our candidate pool.

What are the benefits of working with Residential Life?
While the benefits of a meal and room compensation are certainly a perk, those students who are only applying for this reason are encouraged to think again. These positions are demanding jobs which require dedication to making living in the Residence Halls a positive experience for others. Some other benefits include: professional development opportunities through training and conferences, leadership development, connections with people, and marketable skill development.

More Information

How can I learn more about these positions and working with the Residential Life team?
Please review the information provided on this page, the Residential Life Student Staff Selection SetterSync portal (you will receive an invitation after attending an information session) and the Residential Life and Housing website. You may also find information in the FAQ section above. You may email the Residential Life Student Staff Selection Committee to ask questions as well. One of the best ways to learn more about the position is to ask an RA, SDA, or SMC.

More Questions?

Email the Residential Life Student Staff Selection Committee for more information.