Performance Management
Supporting Growth and Excellence at Pace University: Our Performance Management and Development Process
At Pace University, we believe that performance management is not just a process—it's a partnership. Through our Performance Management Development Process (PMDP), we empower staff and managers to work collaboratively toward SMART goals, professional growth, and institutional excellence.
Why Performance Management Matters at Pace
Effective performance management is a cornerstone of employee morale, engagement, and retention. It ensures that every team member understands their role, expectations, and how their contributions support the university’s mission. PMDP is designed to:
- Establish Clear Goals and Expectations
Employees and managers work together to define goals and performance standards that align with departmental and university-wide objectives. - Drive Accountability and Results
Through measurable outcomes and behavioral benchmarks, staff are empowered to take ownership of their performance and development. - Foster Continuous Improvement
Ongoing feedback, coaching, and mid-year check-ins help identify opportunities for growth and ensure alignment throughout the year. - Recognize and Reward Contributions
Performance is directly linked to recognition and rewards, reinforcing a culture of excellence and appreciation.
YES I Make It Happen Recognition Program
What to Expect from the PMDP
- Goal Setting: Staff and supervisors collaborate to set meaningful, achievable goals.
- Mid-Year Check-In: A structured conversation to review progress, adjust goals, and provide feedback.
- Year-End Review: A comprehensive evaluation of performance, results, and development.
- Competency-Based Framework: Evaluations are grounded in Pace’s core competencies, ensuring consistency and fairness.
- Support and Resources: The Employee Relations and Engagement Team offers coaching, consultation, and development tools to support every step of the process.
The Results We Aim For
- Improved individual and team performance
- Stronger alignment with university goals
- Enhanced employee engagement and satisfaction
- A culture of transparency, growth, and recognition
For questions and assistance, email the Employee Relations and Engagement team at hrperformancemgt@pace.edu.
PMDP / Goal Setting Resources
Competency Guides
What is the Mid-Year Performance Check-In
A mid-year check-in review is an informal but structured conversation between an employee and their manager to assess progress toward goals, provide feedback, and realign priorities if needed. Unlike the annual review, this check-in focuses on the current moment—what’s working, what challenges exist, and what support is needed to keep moving forward.