Performance Management

Supporting Growth and Excellence at Pace University: Our Performance Management and Development Process

At Pace University, we believe that performance management is not just a process—it's a partnership. Through our Performance Management Development Process (PMDP), we empower staff and managers to work collaboratively toward SMART goals, professional growth, and institutional excellence.

Why Performance Management Matters at Pace

Effective performance management is a cornerstone of employee morale, engagement, and retention. It ensures that every team member understands their role, expectations, and how their contributions support the university’s mission. PMDP is designed to:

• Establish Clear Goals and Expectations
  Employees and managers work together to define goals and performance standards that align with departmental and university-wide objectives.
• Drive Accountability and Results
  Through measurable outcomes and behavioral benchmarks, staff are empowered to take ownership of their performance and development.
• Foster Continuous Improvement
  Ongoing feedback, coaching, and mid-year check-ins help identify opportunities for growth and ensure alignment throughout the year.
• Recognize and Reward Contributions
  Performance is directly linked to recognition and rewards, reinforcing a culture of excellence and appreciation.

YES I Make It Happen Recognition Program

What to Expect from the PMDP

• Goal Setting: Staff and supervisors collaborate to set meaningful, achievable goals.
• Mid-Year Check-In: A structured conversation to review progress, adjust goals, and provide feedback.
• Year-End Review: A comprehensive evaluation of performance, results, and development.
• Competency-Based Framework: Evaluations are grounded in Pace’s core competencies, ensuring consistency and fairness.
• Support and Resources: The Employee Relations and Engagement Team offers coaching, consultation, and development tools to support every step of the process.

The Results We Aim For

• Improved individual and team performance
• Stronger alignment with university goals
• Enhanced employee engagement and satisfaction
• A culture of transparency, growth, and recognition

For questions and assistance, email the Employee Relations and Engagement team at hrperformancemgt@pace.edu.

PMDP / Goal Setting Resources

• Writing an Achievement Statement (PDF)
• Writing Goals (PDF)

Competency Guides

• Core Competency Guide (PDF)
• Manager Competency Guide (PDF)
• Leadership Competency Guide (PDF)

Training Guidelines

UKG PMDP: Navigating the New Performance & Goal Setting Experience for Individual Contributors

Ready to take charge of your development journey? In this 45-minute interactive session, you’ll learn how to use the new UKG PMDP Goal Setting and Performance Review tools to set meaningful goals, request and receive continuous feedback, and prepare for impactful performance conversations. We’ll walk through real examples, explore new features like shared notes and feedback tracking, and show you how this system puts your growth in your hands.

Who Should Attend

All employees who do NOT supervise any full-time employees looking to confidently navigate the new performance management experience.

UKG PMDP: Navigating and Managing the New Performance & Growth Experience for Managers

As a leader, you play a key role in shaping performance and development. This 60-minute session includes everything from the employee workshop plus a deep dive into manager-specific tools and responsibilities. Learn how to set goals, provide timely feedback, track progress, and conduct performance reviews—all within the new system. You’ll also explore how to foster a culture of continuous development through shared notes and coaching features.

Who Should Attend

People managers who need to understand both the employee experience and the additional management tools available to support their teams.