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Instant Messaging

Skype for Business is a unified communications solution from Microsoft that facilitates online collaboration through a rich set of integrated features.  Skype for Business allows users to see one another’s presence and availability status and is a way for the Pace community to instant message one another. Skype for Business provides a seamless integration with Microsoft Exchange and Outlook to unify various communication media and aid in productivity.

Eligibility

Students, Faculty, and Staff

How to get this service

Skype for Business are now included as part of Microsoft Office.You can download Microsoft Office for Mac or PC from adam.pace.edu

Note: You will need to log in with your MyPace Portal username and password.

Support

For any inquiries, support requests, or to report an issue related to this service, please contact the ITS Help Desk. Support requests can also be submitted online at help.pace.edu (MyPace Portal username and password required). Please use the Information Technology > Computers and Printers > Hardware/Software > Software Request > Other request type (Note: Clicking this link will pre-populate the form after you log in).

Contact the ITS Help Desk

UTelephone: (914) 773-3333
UToll Free: 1 (855) 722-3487
MEmail: pacehelpdesk@pace.edu
GOnline: help.pace.edu

Learn more

Skype for Business Within Pace

Communicate with fellow classmates and colleagues easily using the University supported instant messaging tool from Skype for Business.

For more information on the features, refer to the Skype for Business resource page.

Skype for Business With Other Universities and Outside Organizations

Pace’s Skype for Business server has “open federation” enabled.  To communicate with Skype for Business users in other organizations that also have open federation, simply add them to your contact list.  ITS has successfully tested Skype for Business federation with a number of organizations including Microsoft, Dell, HP, and Indiana University.  Questions regarding Skype for Business federation at Pace should be directed to mdangelo@pace.edu.

If you aren’t sure if someone has Skype for Business, you can use the “Who Can Federate” tool to scan your Outlook contacts.  It is available here: Who Can Federate. If you want to view the full list of any organization using Skype for Business click Skype for Business Federation Directory Project.