All Services

Services to record and play audiovisual content in classrooms and across campus

• Audio Video Equipment Loaner Services
• General Classroom Support
• Video Conferencing

Centralized electronic messaging and calendaring, e-alert system, and other Pace productivity tools

• Adobe eSign
• Cable TV
• Classes (New LMS)
• Email and Calendaring Services (email.pace.edu)
• Endnote
• Instant Messaging
• Mailing Lists and Discussion Groups
• Mobile App
• Pace Alert Emergency Notification (alerts.pace.edu)
• System Status page (status.pace.edu)
• University Directory
• University Website
• Video Conferencing
• Web Conferencing
• Zoom

Services to protect and secure University information, equipment, and Pace network

• IT Security Consulting
• SPAM Alerts

Provided IT support and training including online help

• Faculty IT Training
• General IT Training
• IT FAQ
• IT Security Training
• ITS Help Desk
• Online IT Training
• ITS Knowledge Base
• University Call Center (311)
• Walk-In Center

Setup and manage online credentials required to access most IT services

• Account Activation and Management (ADAM)
• Guest Wireless Account
• Request Temp Account (Contractors/Temps)

Systems for the Pace community to perform academic, research, business, and administrative tasks

• Audio Video Classroom Support
• Classes (New LMS)
• Directory (directory.pace.edu)
• Email and Calendering Services (email365.pace.edu)
• ePortfolio (eportfolio.pace.edu)
• Kronos (timesheets.pace.edu)
• MyPace Portal (portal.pace.edu)
• Internet Native Banner (INB)
• Reportal
• Self-Service Banner (SSB)
• Pace Alert Emergency Notification (alert.pace.edu)
• Qualtrics - Survey
• Reporting Services (bi.pace.edu)
• System Status page (status.pace.edu)
• Virtual Private Network (vpn.pace.edu)
• Web File Storage (wfs.pace.edu)
• Web Help Desk (help.pace.edu)

Campus printing for students, faculty, and staff

• Document Services
• Student Printing
• University Photocopiers

Software downloads and discounts, campus hardware repair and purchases, as well as personal hardware discounts

• Application Development Consulting
• Computer Diagnosis and Repair
• IT Hardware and Software Discount Purchases
• Office 365
• Software Downloads
• University Hardware Purchase Consulting
• University Software Purchase Consulting

Tools to support and enhance the learning experience at Pace

• Audio Video Classroom Support
• Classes (New LMS)
• Classroom Technology and Video Consulting
• Course Design Consulting
• Digital Storytelling
• Edublogs Services
• Electronic Classroom Support
• ePortfolio (eportfolio.pace.edu)
• Instant Messaging
• Interactive Whiteboard Usage Support
• Kaltura
• Lecture Capture
• LinkedIn Learning
• OnTrack
• Open Educational Resources (OER)
• Poll Everywhere
• Respondus
• TurnItIn
• Web Tools Support

Telephone, cell phones, fax services, wired and wireless network service for the Pace community

• Fax Services
• University Cell Phone
• University Phone
• University Phone Tutorials
• Virtual Private Network (vpn.pace.edu)
• Wired Network
• Wireless Network

Details on Pace’s website, services to develop and manage web spaces, file storage, and more

• File Shares
• OneDrive for Business
• University Website
• University Webspace Hosting
• Web File Storage (wfs.pace.edu)
• Edublogs (Wordpress)