Students on the Pace Pleasantville campus

TeamDynamix Help Desk

Pace University currently uses TeamDynamix for ITS helpdesk solution.

Benefits Include

  • Enhanced Self-Service – One-stop knowledge base for multiple University areas.
  • Easier Navigation – Search knowledge or service categories, or use the home page search bar to quickly find what you’re looking for.
  • More Functionality – Get content suggestions as you type in search or leverage our AI-powered T-Bone chatbot for added functionality!
  • Public Forms – Anyone without a Pace login account (e.g. parents/guardians) can now submit some forms/requests without logging in.

To search the knowledge base or submit a ticket request, visit the Pace University Helpdesk.

For any questions about this initiative, please email