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Spam Alert

ITS notifies the Pace community on known threats received through SPAM emails. If you received an email which you consider is suspicious, follow the instructions and tips seen below. ITS can provide suggestions for users who have fallen victim to spam email messages.

Eligibility

Students, Faculty, Staff, & Alumni

Outside Institution with limited internal access to Pace resources

How to Get this Service

To report a potential SPAM email, forward the email to pacehelpdesk@pace.edu. A helpdesk representative will review the contents for possible threats and take appropriate action.

Outside Organizations can email abuse@pace.edu to report potential threats that may have been received by a Pace University user.

Please refer to the Reported SPAM Emails list to see known malicious emails.

Support

If you experience any issues, a request can be submitted via the Help Desk system in the following Request Type: Information Technology > Other

Contact the ITS Help Desk

UTelephone: 914-773-3333
UToll Free: 1-855-722-3487

ME-mail: abuse@pace.edu
ME-mail: pacehelpdesk@pace.edu
GOnline: help.pace.edu
GLive Chat: Have a question?
 

Learn More

Spam Do’s and Don’ts

Please be aware that spam email may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies. They will ask you to send them personal informational because something might be wrong with your account, such as exceeded storage or insufficient information. Some messages might also ask you to help various causes by donating money or sending banking information. 

It is important that you DO NOT respond to the request in the email as they are spam. In addition, for any suspicious email messages, DO NOT click on any of the links, attachments, or respond with any type of personal information.

How do I keep from falling victim to a spam message?

To keep your information safe, never share your account information and/or passwords with anyone. Legitimate sources such as ITS or Pace University will never ask for your personal information through email. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.

What do I do if I have accidentally responded to a spam message?

If you accidentally responded to a suspicious email, you should immediately contact the ITS helpdesk. ITS helpdesk can provide suggestions for users who have fallen victim to spam email messages. Below are some suggested external services for credit monitoring which Pace University has no affiliation:

Please Note: Pace University is not responsible or liable for any personal information that is disclosed by a user to spam messages.

If you are ever unsure about whether an email is authentic, please contact the Pace Help Desk.

Reported SPAM Emails

Below are spam messages that have been reported to the ITS Help Desk.  Please do not respond or click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

  • A message with the subject line “You have 2 unread messages from ….. via Onedrive.”, stating that 'Keep everything. Share anything Please check the document i uploaded for you using OneDrive ' and has a link,  “Access Document”,  in body of email.  Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Marvin Krislov <billylabb20@naver.com>', with the subject line 'STAFFS AND EMPLOYEES STRATEGIC PLANS UPDATE', stating that 'All employees, including all individuals on full-time or part-time employment with the Institution are required to go through the guidelines attached in this email' and includes an attached file. Please do not open the attachment and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Microsoft Terms <mx-norepya-4b32ccess@co8senaiI.apcprd01.prod.net>', with the subject line 'Your maiI is compromised', stating that 'We advice you to check and fix now. or you will be disconnected from using this account.' and has a link in body of email.  Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Human Resources Dept <bmiller@wtjx.org>', with the subject line 'Rules of Conduct', stating that 'direct your attention to the attached letter that outlines the "Rules of Conduct"' and includes an attached file. Please do not open the attachment and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Noorian, Nikki <nn42022n@pace.edu>', with the subject line 'RE: Outlook update', stating that 'All Staffs  are expected to migrate to the New 2018 Microsoft Outlook Web portal' and has a link in body of email.  Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'justingoh <justingoh@smcsing.com.sg>', with the subject line 'You have an awaiting Donation', stating that 'You have been choosen to receive a private Donation from Gordon and Betty Moore Foundation.' and has an email link to reply to gordonbettymoore@gmail.com is a spam/phishing email. Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Davisson, Barbara [barbara@spu.edu]', with the subject line 'FW: PACE EASTER EMPLOYEES SURVEY', stating that 'Human Resources Department have developed an employee survey ' and has a link in body of email.  Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'E-Fax Mail [7702109100@faxmsgs.com] [RCTmanager@carterhaston.com]
    ', with the subject line 'SharePointDoc36367264.doc', stating that 'A new document has been sent to you and has been marked as important ' and has a link in body of email.  Please do not click on the link and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • A message claiming to be from 'Lance Mcintire [LMcintire@clark.edu]', with the subject line 'Letter From The President Marvin Krislov.', stating that 'Attached is the employees update document.' and includes an attached pdf file. Please do not open the attachment and/or provide any information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.