main navigation
my pace
Classroom Support

Educational Media provides support for all Audio/Visual technology in the classroom. Whether it is to use the equipment built into the classroom or request additional equipment, Ed Media is the place to go!

ELIGIBILITY

Students, Faculty and Staff
 

HOW TO GET THIS SERVICE

To request equipment/support in the classroom, go to the Pace Helpdesk at help.pace.edu. For detailed instructions on placing a HelpDesk ticket, click here.

To help ensure that your local Educational Media Center provides excellent service, follow these guidelines when ordering classroom equipment:

  • Provide 72 hours notice (excluding weekends) for classroom equipment delivery/setup requests.  Note that fulfillment of requests are dependent on equipment availability.
  • Notify your local Educational Media Center when there is a change in classroom location, class is canceled or the equipment/service is longer required.
  • Delivery orders are required for class/meeting rooms with built-in equipment to ensure that equipment cabinets are unlocked and the equipment is on and functional prior to your class.
     

SUPPORT

For help with equipment needs or to discuss available presentation technologies, contact your local Educational Media Center:

  • Pleasantville/Briarcliff – 914-773-3338
  • White Plains/Graduate Center – 914-422-4060
  • Pace Plaza/Midtown – 212-346-1583

To use equipment in a computer or video projection equipped classroom, it is recommended that you schedule a brief hands-on equipment operation tutorial. 

To schedule a tutorial, contact:

  • Pleasantville/Briarcliff – George Chacko at 914-773-3779
  • White Plains/Graduate Center – Tony Soares at 914-422-4060
  • Pace Plaza/Midtown – Sasenarayan Ramkumar at 212-346-1550
     

COST

To view a list of costs associated with their respective services, click here.