In an effort to reduce costs and improve services, Information Technology Services has implemented a Local Area Network (LAN) Fax solution that allows Pace e-mail users to use electronic mail as the transmission media for incoming and outgoing messages.
Faculty and staff that have been approved through their school or department.
How to Get this Service
New Users: Before using Lan Fax, you must first submit a Help Desk ticket requesting access.
A request can be submitted by following the instructions shown below:
1. Log in to help.pace.edu using your MyPace username and password
2. Click on Request tab
3. Select the following Request Type: Information Technology > Fax Machine > Telecommunications
4. In the Request Detail, include the following:
- user’s name
- user’s e-mail address
- user’s telephone extension
- network printer (if applicable)
5. Provide the needed information in all requested fields.
Note: The information icon will provide further details of what is requested from the input field.
6. Click the Save button.
Returning Users: To help you get started, use the LanFax Lab Document.
If you experience any access issues, please contact the Pace Help Desk. Request can be submitted via the Help Desk system in the following Request Type: Information Technology > Fax Machine > Telecommunications
Contact the ITS Help Desk
There are approximately 800 virtual incoming telephone numbers (914-989-8000 to 914-989-8799), as well as sufficient outgoing (long distance and international) circuits for all of our users. Faxes sent to these numbers are delivered to the LanFax (fax.pace.edu) server and attached to e-mail documents (as a .tif file) and forwarded to corresponding e-mail addresses, or they are immediately printed on a LAN attached printer (dependent on the user’s desires). Users with LanFax accounts are able to e-mail to fax machines (as firstname.lastname@example.org) just like any e-mail address.