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Hours of Operation

ITS Help Desk
Telephone: (914)-773-3333
Toll Free: 1-855-722-3487
Days
Fall/Spring
Summer I&II/Interim/Break Hours
Mon-Thu
8AM - 7PM
9AM - 5PM
Friday
8AM - 6PM
9AM - 5PM
Saturday
12PM - 4PM
Closed
Sunday
Closed
Closed
311 Regular Hours
Monday-Friday
8:30AM - 5PM

Walk-in Center Regular Hours
Monday-Friday
9:00AM - 5PM
 

Special Hours and Holiday Schedule

Help Desk Fall 2018 Extended Hours
September 5th - September16th
Monday-Thursday—8:00AM - 7:00PM
Friday—8:00AM - 6:00PM
Saturday, Sept. 8th—9:00AM - 4:00PM
Sunday, Sept. 9th—12:00PM - 4:00PM
Saturday, Sept. 15th—11:00AM - 4:00PM
Sunday, Sept. 16th—12:00PM - 4:00PM
Note: After Sept. 16th, please refer to the schedule in the table above.

*Interim Schedule
Winter Break—Jan. 2nd–Jan. 27th 2019
Spring Break—Mar. 17th–Mar. 24th 2019
Spring/Summer Interim—May 19th–Sept. 3rd 2019
Monday-Friday          9am - 5pm
Saturday-Sunday       Closed

Labor Day Weekend
Help Desk will have special hours on Saturday, September 1st 2018 through Monday, September 3rd 2018 from 10am-3pm. Walk-in Center will close Saturday, September 1st 2018 and remain closed through Monday, September 3rd 2018.

Thanksgiving
Help Desk/311/Walk-In Center will be closed on Wednesday, November 21st and remain closed through Sunday, November 25th 2018.
 
Winter Holiday
Help Desk/311/Walk-In Center will be close on Friday, December 21st at 5pm  and remain closed through Tuesday, January 1st 2019.
 
Martin Luther King Jr. Weekend
Help Desk/311/Walk-In Center will close on Friday, January 18th 2019 at 5pm and and remain closed through Monday, January 21st 2019.
 
President's Day
Help Desk/311/Walk-In Center will be closed on Monday, February 18th 2019.
 
Easter Weekend
Help Desk/311/Walk-In Center will close on Friday, April 19th 2019 at 5pm.
 
Memorial Day
Help Desk/311/Walk-In Center will close on Friday, May 24th 2019 at 5pm and remain closed through Monday, May 27th 2019.
 
4th of July
Help Desk/311/Walk-In Center will be closed on Thursday, July 4th 2019.
 
 
updated 072418